Supervised virtual assistants · Delivered from India

Your business gets a second working day.

AI-trained virtual assistants who work from our supervised delivery center in India — so your admin, marketing, and sales support moves overnight, and a manager answers for every hour.

NO SETUP FEES · CANCEL MONTHLY · 7-DAY MONEY-BACK GUARANTEE

The overnight advantage

Your office · Fremont, CA
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Pacific time
Your assistant · India
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IST · +12.5 hrs ahead

Hand work off at 5:00 PM your time. It's on your desk, done and reviewed, by 9:00 AM the next morning.

12.5-hourhead start on every task, every night
100% on-siteassistants supervised in our own office — never gig workers
AI-trainedChatGPT, Zapier, CRMs and automation tools, human-reviewed
2 managersa floor supervisor in India + a success manager on your hours
What we take off your plate

Six service desks. One dedicated assistant.

Your assistant is trained for the desk you need most — and backed by teammates on the same floor when a task crosses into another specialty.

Desk 1

Administration & Organizing

  • Inbox and calendar management
  • CRM updates and data entry
  • Meeting scheduling and follow-ups
  • Document and expense management
Desk 2

Marketing & Social Media

  • Social account management and scheduling
  • Ad monitoring — Google, Meta, LinkedIn
  • Email campaigns and newsletters
  • SEO hygiene, banners and basic design
Desk 3

Sales Support

  • Lead research and prospect lists
  • Pipeline and CRM upkeep
  • Quotes, invoices and order entry
  • Proposals and contract prep
Desk 4

Writing & Editing

  • Blog posts and website copy
  • Editing, proofing and formatting
  • Guides, templates and reports
  • AI-drafted, human-polished content
Desk 5

Research

  • Competitor and market research
  • Potential-customer discovery
  • Facts, figures and contact sourcing
  • Summarized briefs, not raw dumps
Desk 6 · New

AI & Automation

  • Zapier / Make workflow builds
  • GoHighLevel and CRM automation
  • AI-assisted reporting dashboards
  • Process documentation and SOPs
Real estate Healthcare & clinics E-commerce Law · Accounting · Consulting Coaches & agencies Startups & founders
The Embtel model

Not freelancers. A supervised desk.

Most VA services match you with a remote worker and hope for the best. Our assistants are salaried employees working on-site at our delivery center in India — with supervision you can see in the work.

Layer 1 · In the chair

Your dedicated assistant

Full-time employed, trained on your tools and AI workflows, working from our office — not a café, not a gig platform. One person who learns your business and stays.

Layer 2 · On the floor

Their supervisor, in person

A floor manager reviews output daily, coaches in real time, and steps in before small issues reach you. Quality control happens at the desk, not after a complaint.

Layer 3 · On your hours

Your success manager

A single point of contact on US hours who tracks your priorities, sends weekly reports, and arranges an instant replacement if the fit is ever wrong.

We take care of the client

Accountability for every billed hour, NDA-backed data handling, transparent time and task reporting, and a free replacement guarantee — you never restart from zero.

We take care of the assistant

Fair salaries, ongoing AI and skills training, and a real career path. Assistants who are looked after stay for years — which means you never retrain your right hand.

How it works

From first call to a running desk in under a week.

Step 01

Tell us the role

A short call to map the tasks, tools, and hours you want covered — and the outcomes you'll measure.

Step 02

Meet & approve your assistant

We shortlist from our trained, in-house team. You interview and approve before anything is billed — typically within 48 hours.

Step 03

Launch with a plan

Your assistant and their supervisor build a task plan, SOPs, and reporting rhythm around how you like to work.

Step 04

Track everything

See hours, tasks, and progress in your client dashboard and weekly summaries — visibility without micromanaging.

Plans & pricing

Simple monthly plans that scale with you.

Published prices, no setup fees, cancel monthly. Every plan includes a dedicated assistant, floor supervision, a US-hours success manager, and our free replacement guarantee.

Flex Desk

Test delegation with a small block of hours.

$349/mo
15 hrs · ~$23/hr effective
  • Shared trained assistant
  • Any of our six service desks
  • Roll over up to 5 unused hours
  • Upgrade anytime, credit applied
Start with Flex

Dedicated Part-Time

Your own assistant, 4 hours every business day.

$799/mo
80 hrs · ~$10/hr effective
  • Dedicated, named assistant
  • Daily supervisor review
  • Overnight or US-overlap hours
  • Weekly reports + dashboard
Go part-time
Most popular

Dedicated Full-Time

A full-time team member at a fraction of a local hire.

$1,399/mo
160 hrs · ~$8.75/hr effective
  • Dedicated, named assistant — 8 hrs/day
  • AI & automation tools included
  • Backup assistant for zero downtime
  • Quarterly performance reviews
Hire full-time

Specialist & Team Pods

Vertical experts or multi-assistant teams.

From $1,699/mo
Custom scope · custom hours
  • Real estate ISA / transaction support
  • Medical admin & scheduling
  • Bookkeeping & AI-automation VAs
  • Pods of 2–10 with a team lead
Design my pod

Need something bigger or different? Get in touch — we'll shape a plan around your exact requirements.

Your safety net

Every plan is backed four ways.

7-day money-back

Not the right fit in the first week? Full refund, no questions, no forms.

Free replacement

If your assistant ever isn't working out, we rematch you from our trained bench at no cost.

Data security & NDA

Work happens in our controlled office on managed systems, under NDA, with access limited to your assistant and supervisor.

Hours that fit you

Overnight turnaround or live US-hours overlap — your choice, at no premium.

Client words

What owners say once the desk is running.

“Virtual assistance is one of those operating unlocks that once you have it, you don't know how you lived without it.”

Mark Wiggins · CEO & Co-founder

“I have had a great overall experience. I really like this team and how quickly they resolve every issue.”

Vanessa Jackson · CEO & Co-founder

“Thank you for a pleasurable experience. I am very satisfied both with the quality and with the deadlines kept.”

Mathew Collins · CEO & Co-founder
Questions

Asked before every first call.

Are your assistants freelancers?

No. Every assistant is a salaried Embtel employee working on-site at our delivery center in India, supervised in person daily. That's the core difference between us and marketplace or remote-only services — accountability lives in one building.

How do the time zones work?

Two ways, your choice. Overnight mode: hand off work at the end of your day and it's finished before your next morning. Overlap mode: your assistant works shifted hours so you collaborate live during your US business day.

Do your assistants use AI?

Yes — deliberately. Assistants are trained on ChatGPT, automation tools like Zapier and Make, and the CRMs your business runs on. AI handles the repetitive volume; your assistant applies judgment, checks accuracy, and owns the outcome.

How is my data kept safe?

Work happens on managed office systems with role-based access, under NDA. Because assistants work on-site rather than on personal devices at home, your information stays inside a controlled environment we can audit.

What if my assistant isn't a fit?

Tell your success manager and we rematch you from our trained, in-house bench at no cost — usually within days, with your SOPs handed over so you don't restart training. In your first week, you're also covered by the money-back guarantee.

Can I scale up later?

That's the design. Most clients start on Flex or Part-Time, move to Full-Time within a quarter, and add specialist desks or a pod as they grow. Your success manager and SOPs carry over at every step.

Tell us what's eating your week. We'll staff the desk.

A 20-minute call, a shortlist within 48 hours, and nothing billed until you've met and approved your assistant.

Book a free consult

or call +1 (510) 585-6585